Paul to Rackspace Support

Hello!

Sad times - we must part with you, Rackspace. It's not you, it's us. We've... we've found someone cheaper.

This serves as our 30 days notice for full account closure.

Thank you!

Paul to Ben at Rackspace Support

Ben - you're breaking my heart. I'm a sucker for a mixtape.

But it's not as simple as that;

Sing along to this: http://www.youtube.com/watch?v=uMrZ7lChK-g

--

I've heard there was a secret box
That Paul C rooted, and it pleased the Hoop
But you don't really care for Ubuntu, do you?
It goes like this; the PHP, the lisp
The minor updates, the email lists,
The baffled techie composing, Hallelujah

Hallelujah, Hallelujah
Hallelujah, Hallelujah

Your support was strong but we needed proof
We saw a competitor bathing on the roof
Her invoices, in the moonlight, overthrew us
She tied us to a bespoke contract,
With Ubuntu support and a VPS rack,
And from our lips she drew the Hallelujah

Hallelujah, Hallelujah
Hallelujah, Hallelujah

Maybe I've been here before
I know your support, I've seen ping scores
I used to host alone before I knew you
I've seen your awards in the Sunday Times
You've saved our arses a thousand times
Despite our cold and proprietary CMS solution.

Hallelujah, Hallelujah
Hallelujah, Hallelujah

There was a time you'd let me know
What was real and going on in Ubuntu
But now you never show it to me do you?

And remember when we moved to you?
Your Fanatical Support was moving too
And every ticket we resolved was hallelujah

Hallelujah, Hallelujah
Hallelujah, Hallelujah

Maybe there's a cloud for us too
But all I ever learned from Mari-Lou
Was how to resolve technical issues with Ubuntu
It's not a cry you can shout to Rack
It's not like the contract covered that
It's a cold and it's a broken hallelujah

Hallelujah, Hallelujah
Hallelujah, Hallelujah...

A few days later....

That's a stress reliever (we think), an LED bouncy ball, a pen, and what's on that CDR?